Support and Maintenance

Arbortext Maintenance & Support++

We provide a full range of support options including product maintenance as part of our Support++ service. This includes all the benefits of:

  • New version upgrades direct from PTC
  • Software maintenance updates from PTC
  • Bug fixes by the PTC APP development team

Support++ also comes with added benefit's at no extra cost including:

  • An experienced APP (3B2) team, available to resolve your product support questions
  • Additional APP add-on libraries
  • Additional APP documentation guides
  • APP product and community information
  • tformat Support bulletins
  • Advanced Events notifications

Upgrading and On-demand

We can provide full upgrade training and migration support as well as 'pay as you go' support and mentoring options.

 

© tformat ltd. 2009-2012